Comprehensive Warranty Cover

FOCUS ON YOUR BUSINESS WITHOUT CONCERN
M3 Service package “Service Package from the Start Basic” provides superior life-cycle support to ensure that products are always operating at peak performance when you need them to.
Service Package from the Start Basic can be ordered at the time of products are covered for you without any concerns. Service Package from the Start Basic is a robust support service that enables you to protect your investment against normal wear and tear, with expert repair, technical and software support.

Included as standard when you purchase Service Package from the Start Basic, this unique offering provides normal wear and tear repair coverage with a dependable three-day repair turnaround time, along with additional service options. No matter where you are located, our global support infrastructure helps ensure expert repair, reliable turnaround times, along with prompt technical service and online support.

You can also use the convenient on line RMA portal for processing and managing returns, or you can contact M3 local service center directly (M3@Weilandt-Elektronik.de). The M3 Service Package provides you with the right choice to meet your maintenance requirement.

EXTEND YOUR SERVICE COVERAGE
We have a choice of additional Service Options available if you wish to increase your level of coverage for even greater investment protection. No matter how careful your field workforce is, we recognize that accidents do happen, in which case you may wish to add Comprehensive Coverage to your Service from the M3 Service Package. If serial number integrity is important for asset management, The Service Package from the Start Basic offer rapid repair turnaround time of the same unit which also covers accidental breakage. Whether it’s a smashed screen, broken speaker or missing buttons, you can rest assured you’re covered.

Whichever plan fits your demands, you’ll get multi-year complete repair coverage that helps eliminate needless repair costs and provides the investment protection you need to reduce your total extra cost – Endurance and Assurance.

FAST AND EASY TO USE REPAIR PROCEDURE
You can initiate repair quickly and easily, with anywhere and anytime convenience. Just request a Return Material Authorization (RMA) number, print out the shipping documents, and you’re on your way.
M3 technical experts repair your device to exact manufacturer specifications.

UNIFIED SUPPORT STRUCTURE MAKES FOR A PERSONAL TOUCH
Once you have chosen M3 Mobile, you get industry leading response times and a level of expertise from both Authorized local service centres and the manufacturer directly at the same time.

We try to provide you with very competitively priced service plans with extended cover to meet your requirements